Username and Password: Tips


What are the rules for specifying a user name?
Username must be 5-15 characters and contain at least one letter. It must start with a letter or number, but may include numbers, dashes, underscores, periods, or @.
How long does my password need to be?
Your password must contain a minimum of 7 and a maximum of 15 characters.
Can my password be the same as my username?
At least 2 of the characters in your password must be different from your username.
What types of characters does my password have to include?
Your password must include at least three (3) of the following:
  • Letters
  • Mixed upper and lowercase letters
  • Numbers
  • Non-alphanumeric characters (e.g., @,#,%,&,*)
When I change my password, how different does it need to be from my old password?
A new password must differ from your old password by at least 2 characters.

Additional questions may be directed to CAS Customer Center.